Refund Policy

Here’s a clean, professional Refund Policy you can use and customize for your WooCommerce store:

At Silk n Dusk, we want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.

You have 14 days from the date of delivery to request a return.
Items must be unused, unwashed, and in original condition with tags attached.
To initiate a return, please contact us at [your email] with your order number and reason for return.

Once we receive your return and inspect the item(s), we will notify you.
Approved refunds will be processed to your original payment method within 5–7 business days.
Please note: Original shipping fees are non-refundable.

We do not accept returns on:

At this time, we do not offer direct exchanges.
If you’d like a different size or color, please return the item and place a new order.

If you received a defective, damaged, or wrong item, please contact us within 48 hours of delivery.
We will send a replacement or issue a refund at no additional cost to you.

If you have any questions, feel free to email us at [your email address].
We’re happy to help!

Let me know if you want it tailored for international shipping or digital products too!

Get 10% Off