Refund Policy

At Silk n Dusk, we want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.

Returns

Items must be unworn and unwashed and returned in the same condition as received with labels and tags intact otherwise your return will not be processed and garments returned to you.

Please try on the clothes with caution, as we will not accept clothes that have acquired a scent of perfume and/or has signs of transfer of makeup, deodorant or other stains. All items will be checked before a refund is approved.

Refunds

• Once we receive and inspect your return, we will notify you of the status.
• If approved, refunds will be processed to your original payment method within 5–7 business days.
• Note: Original shipping fees are non-refundable.

Non-Returnable Items

We do not accept returns on the following:

• Sale items
• Gift cards
• Items marked as Final Sale

Exchanges

We do not offer direct exchanges at this time.

If you'd like a different size or color, please return the item and place a new order.

Damaged or Incorrect Items

If you received a defective, damaged, or incorrect item, please contact us within 48 hours of delivery.

We’ll send a replacement or issue a full refund at no extra cost to you.

Need Help?

If you have any questions, feel free to email us at info.silkndusk@gmail.com We’re happy to help!